VeCommerce Speech Technologies

VeCommerce has come out with some incredible speech recognition software. In the modern day and age, we are seeing a change in user-computer interactions that moves away from the traditional keyboard & mouse model, and further towards touch and voice.

VeCommerce’s voice recognition software is targeted to businesses that offer telephone customer service, such as banking, order-out restaurants (like Pizza Hut). Their IVR (interactive voice response) solutions are great for every day applications, whether it’s accessing a bank account over the telephone, ordering pizza, or getting insurance quotes.

Complex IVR’s like those offered by VeCommerce can adapt easily and effectively to many different types of voices; a good speech recognition system should be able to adjust to and understand any customer. Additionally, the caller should be able to understand it; instead of offering long menu listings like “press 1 to order a Hawaiian, press 2 to customize your own toppings, press 3 to listen to our special offers…” these excellent solutions (particularly VeConnect) are great for building a brand, inspiring customer loyalty, and simply allowing them to feel comfortable interacting with a computer over the phone.

If your business is looking for these sorts of speech technologies, VeCommerce is the place to go. This Australian firm has been providing speech recognition software since 1997, and is a trustworthy company you can rely on for your business.

Brought to you from our friends at VeCommerce.

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